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PRIVACY TERMS
Our commitment is to treat personal data with transparency and responsibility, in accordance with the General Data Protection Law (Law No. 13.709/2018 – LGPD). 1. Information Collected We may collect the following information: 1.1. Provided directly by you: Full name; Email address; CPF or CNPJ (for administrative purposes, such as issuing invoices); Address for product delivery; Payment-related data (managed by specialized partners). 1.2. Collected automatically: IP address; Details of the browser and device used; Browsing history on our website. 2. Purpose of Information Use The information collected is used to: Process orders and manage deliveries; Send news about promotions, launches and events (with your authorization); Improve the visitor experience on our website; 1. Compliance with applicable legal and regulatory requirements; Ensure security and prevent undesirable situations, such as fraud. 2. Information Sharing The information provided may only be shared in specific situations, such as: Specialized service providers: Include carriers, payment processors, and technological tools; Competent authorities: When requested by legal obligation or to safeguard legal rights; Strategic partners: Always with the user's prior authorization. 3. Rights Related to Personal Data Data subjects have the following rights: Request confirmation of the existence of processing of their data; Access the data held by us; Correct any inconsistencies or update outdated information; Request the anonymization, deletion, or limitation of the use of data considered unnecessary; Request the forwarding of their data to another service provider (portability); Revoke previously given consent, if applicable. To exercise any of these rights, please contact us via email: [email protected] 5. Information Storage and Protection Information is stored securely, using technologies and processes that seek to prevent unauthorized access, loss, or alteration. We retain personal data for the time necessary to fulfill the intended purposes or meet legal obligations. 6. Use of Cookies and Related Technologies We use cookies to: Provide a personalized experience on the website; Obtain statistical data to improve website performance. You have the option to configure your browser to limit or disable cookies, but this may impact some website functionalities. 7. Updates to this Privacy Policy This document may be updated to reflect changes in our practices or legal requirements. We recommend that you periodically consult this page. In case of significant changes, we will notify you through appropriate channels. 8. Contact For any questions or suggestions related to this Privacy Policy, please contact us through the channel below: Email: editoramalik@gmail.com
SHIPPING AND RETURNS
Malik Publishing works with scheduled shipments: all orders placed during the month are grouped into a single batch and shipped by the fifth business day of the following month. Shipping and Delivery Times The estimated delivery time is 5 to 12 business days after the order is shipped, depending on the location. Shipping Costs We know that access to books also depends on your budget: therefore, shipping is free throughout Brazil for purchases over R$100. Below that amount, the cost is calculated according to the region. Return Policy Malik Publishing respects the right of withdrawal provided for in Article 49 of the Consumer Protection Code. If you wish to return a purchased product, you may request it within 7 (seven) calendar days from receipt, provided that the product is in perfect condition, without signs of use and in its original packaging. To initiate the return process, please contact our customer service department via email, providing your order details and the reason for the return. We will provide all the necessary guidance to ensure the procedure is simple and quick.